When you face difficulties signing into your Fantasy Premier League account, it’s often related to password mishaps or account activation.
Here’s how to tackle these problems swiftly.
1. Password and email problems
Your password is case sensitive, which means you must enter it with the exact mix of upper and lower case letters as when you set it. If you’ve forgotten your password, attempt to reset it by requesting a password reset.
After submitting the request, check your mailbox promptly for the reset link. It’s critical to ensure the reset email hasn’t been redirected to your spam or junk mail folders.
If you encounter repeated issues, consider updating your email settings to mark mails from the Fantasy Premier League as safe.
2. Account activation and email verification
Newly registered players must activate their accounts. If you’ve recently signed up, look for an activation link sent to your e-mail address. No email received? It’s prudent to inspect your spam or junk folders.
Email providers often flag unfamiliar senders; you can prevent this by adding the Fantasy Premier League to your list of safe senders.
Should these steps not yield results, send a reminder or reach out for assistance, ensuring your access to your Fantasy Premier League experience.
Troubleshooting app and website performance
When using the FPL platform, you may occasionally encounter performance issues such as app crashes or difficulties accessing the website.
Below, you will find specific strategies for resolving these kinds of problems effectively.
1. Handling app crashes and errors
If you’re experiencing crashes or errors after an update, a common workaround is a complete uninstall and reinstall of the app. This process often resolves temporary files or corruption issues that can lead to unexpected behavior.
- Uninstall the app:
- Go to your device’s application settings.
- Select the FPL app and choose to uninstall.
- Reinstall the app:
- Visit the app store compatible with your device.
- Search for the FPL app and initiate the installation process.
Should you encounter an error 401 or a server error, it’s advisable to check if other users are experiencing similar issues which could indicate a problem on the end of the app’s developers. If so, monitor official channels for updates regarding fixes.
2. Fixing website access issues
For issues accessing the FPL website, start by checking the service status or using different browsers to rule out local problems:
- Check service status:
- Use services like isitdownrightnow to see if others are reporting similar website access issues.
- Try a different browser:
- If you’re facing a 401 error or other access issues, attempt to log in using a different browser to see if the problem persists.
If you’re consistently facing access issues, consider clearing your browser’s cache or contacting support for further assistance. Remember to keep your browser updated to minimize compatibility issues with the website.
